1300 W. Northwest Highway
Mount Prospect, IL 60056
​Phone: 847-392-2344
​Fax: 847-392-2427​​
​Hours of Operation: Monday-Friday 8:30am-5:00pm
@2014 Northwest Compass, Inc. 
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A Community in Action
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A Message from our Chief Executive Officer
Our Mission
The Mission of Northwest Compass is to enhance our community by providing emergency services, education, and empowerment which foster personal responsibility for those who are vulnerable or in crisis. 
"Northwest Compass provides support, direction and resources to individuals and families when they are desperate and have nowhere to turn. We respond by helping people in need sort through their immediate problems and identify solutions through the help of our professional staff and skill based volunteers."
-Ron Jordan, Chief Executive Officer ​

Come out and support an amazing new business, that believes in our community! 

Northwest Compass, Inc. would like to say THANK YOU to Cindy Adams, owner of Nothing Bundt Cakes in Mount Prospect, for hosting a Benefit Day as a part of their GRAND OPENING for our organization! 

Nothing Bundt Cakes in Mount Prospect​

Come Visit Northwest Compass and our New Mural! 
Thank You Skilled-Based Volunteers Lauren Picciuca & Gabrielle Fraire!​
Northwest Compass, Inc. Staff was proud to be a part of the Northwest Community CROP Hunger Walk, Sunday, October 19, 2014 at Lutheran Church of Martha and Mary in Mt. Prospect.

CROP Hunger Walks help to support the overall ministry of Church World Service, especially grassroots, hunger-fighting development efforts around the world. In addition, each local CROP Hunger Walk can choose to return up to 25 percent of the funds it raises to hunger-fighting programs in its own community.
CROP Hunger Walks help to provide food and water, as well as resources that empower people to meet their own needs. From seeds and tools, to wells and water systems, to technical training and micro-enterprise loans, the key is people working together to identify their own development priorities, their strengths and their needs – something CWS has learned through some 68 years of
working in partnership around the world.

Part of the proceeds will benefit the residents that Northwest Compass, Inc. serves!

Posh Tots: The Upscale Resale donated over a 1,000 baby items to Northwest Compass, Inc.! On behalf of the families we serve with children, THANK YOU!
Most girls dream of piles of presents on their special day, their birthday. Not Katie from Arlington Heights! For her 9th birthday she asked all her friends to bring non-perishable food items to be donated to those in need. Katie donated over 200 pounds of food to Northwest Compass, Inc.! We would like to thanks Katie for being a role model to the community!
Northwest Compass offers free services from our licensed navigators. They assist individuals, families, small businesses, and their employees as they look for health coverage options; whether its through the Marketplace or Illinois Medicaid.
For the first time, Northwest Compass annually recognized two outstanding members of the community with the Mission in Action Award and Spirit in Giving Award. On Thursday, October 23, the two outstanding individuals that received the 2014 Mission in Action and Spirit in Giving awards were chosen because of the model examples they set by showing what it means to truly follow the core values of Northwest Compass.

​Northwest Compass has seven core values: Cultural competency, Organizational partnerships, Mutually agreeable goals, Program Excellence, Accountability, Suspending judgment and demonstrating empathy, and Solution focused-motivational interviewing. Both award winners went above and beyond to carry out these values.

For the 2014 Spirit in Giving Award, we are recognizing Ms. Lucille Neacy, of Arlington Heights, IL, for her endless contributions she has given the organization. As far back as we can go in our accounting records, we find that our first donation from Ms. Neacy was in March, 2005. Since then, Ms. Neacy is now approaching 100 donations, having made one every month for the last six years.

Ms. Neacy takes the time to write a check and mail it to us every month. She has never asked for any explanation about how her contributions are being used, yet she consciously chooses to take the time to write and mail a check each month so that those persons that come to Northwest Compass for support can be in a better place when they leave us.

Northwest Compass receives many gifts from individuals and businesses, and is thankful for each and every one of them. There are many organizations in our community who also deserve recognition for their financial support. Lucille is one piece of a very large network of support for Northwest Compass and for the communities’ population that are vulnerable or in crisis.

Much of our financial support comes through grants that are focused on addressing specific needs of our clients and require that we report to them the outcomes of the use of the dollars funded through the grants. This process of accountability is appropriate and performed with the confidence that we have done our best to utilize the resources to their maximum of effectiveness.
Because of Lucille’s confidence that she has in our organization, which she reinforces every time we receive her gift, we want to acknowledge how much her confidence drives us to fulfill her unspoken expectations. It is through persons such as Ms. Lucille Neacy that Northwest Compass can continue to support the community.

For the 2014 Mission in Action award, we are recognizing Ms. Pat Kivlahan, of Arlington Heights, IL, for her outstanding support as a volunteer. Pat has been involved with Northwest Compass, as a volunteer, for 24 years. Following the death of her husband of 35 years, Pat retired from her job to seek other outlets as her life’s work. Responding to an ad for a volunteer, she called upon the Women, Infant and Children’s program in our office building, but was subsequently re-directed to Northwest Compass. She has been with us ever since.

Pat is the person who works almost every day behind the scenes so that the rest of the staff can be out front meeting with clients. She has single handedly entered over 250,000 client demographic information into our data files. Officially, she is the mother of four children, the grandmother of 12 grandchildren, and the great grandmother of four, soon to be five, great grandchildren.

Unofficially, Pat has been the mother and friend of an unknown number of staff members, student interns, and volunteers, and like all mothers, has set an example of living the values of Northwest Compass. Because of people like Lucille and Pat, Northwest Compass is a place where crisis becomes opportunity.

Northwest Compass is grateful for the support we receive from our community; our donors and volunteers make our work possible in assisting those in crisis.

ADDENDUM: Pat Kivlahan is an outstanding example of ‘mission in action’, one that is not likely to ever be matched, which is why Northwest Compass is now renaming this award the “Pat Kivlahan Mission In Action” award.

Baxter Healthcare employees took time out of their busy schedules to volunteer for the Northwest Compass, Inc. Mobile Food Connection Program. On November 24, 12 employees assisted in providing food to 150 families at Maine West High School in Des Plaines!